TherapyCue AI Clinical Assistant Platform
A HIPAA-compliant assistant that transcribes therapy sessions live and auto-generates structured SOAP notes.

platform
Web Application
team
1 Members
location
Canada
industries
Healthcare SaaS
Project Background
Project Background
TherapyCue is a HIPAA-compliant clinical assistant platform built for therapists, counselors, and mental-health professionals. It transcribes live therapy sessions in real time, provides AI-powered clinical suggestions during conversations, and automatically generates structured SOAP notes after each session.
The platform helps clinicians stay focused on patient interaction instead of manual note-taking, while maintaining strict healthcare compliance and secure handling of protected health information (PHI).

Business Needs

Business Needs
- Solve clinical documentation, one of the biggest operational challenges in mental-health practices
- Automate documentation workflows without disrupting the therapy experience
- Reduce the time therapists spend writing notes during and after sessions
- Meet strict HIPAA compliance across authentication, storage, transcription, AI processing, billing, and session security
Tech stacks

React
For Frontend

Tailwind CSS
For Frontend
Express.js
For Backend
Gemini
For API
Deepgram
For API

React
For Frontend

Tailwind CSS
For Frontend
Express.js
For Backend
Gemini
For API
Deepgram
For API
TypeScript
For Language

Node.JS
For Database

Firebase
For Database
AssemblyAI
For API
Stripe
For API
TypeScript
For Language

Node.JS
For Database

Firebase
For Database
AssemblyAI
For API
Stripe
For API
Service Provided
Project Challenges
- Real-time transcription reliability: Live transcription is the core feature, so a resilient multi-provider system with automatic failover keeps a session running through any provider outage.
- HIPAA compliance and security: The platform needed a HIPAA-aligned architecture with secure authentication, BAA enforcement, encrypted storage, audit tracking, and automatic inactivity logout.
- AI note generation accuracy: SOAP notes and AI suggestions had to stay clinically grounded and avoid hallucinated output that could affect patient care or clinician trust.
- Subscription and usage management: The billing system supports credit-based plans, usage tracking, webhook-driven plan updates, and controlled feature access without data loss.
- Session continuity and authentication: Onboarding and verification stay continuous across tabs, reloads, and inactive sessions while keeping a smooth clinician experience.

Strategy and Solutions

- Real-time live session transcription
- Multi-provider transcription failover system
- AI-powered in-session clinical suggestions
- Automated SOAP note generation
- HIPAA BAA acceptance workflow
- Patient records with searchable session history
- Credit-based Stripe billing system
- 6-hour inactivity auto-logout
- Email verification and onboarding flow
- Secure session and patient data management
- Admin and account management tools
Results & Impact
- Combined real-time transcription, AI-assisted clinical support, and automated SOAP notes into one secure platform
- The multi-provider transcription architecture keeps session recording uninterrupted during provider outages
- A HIPAA-aligned infrastructure secures sensitive healthcare data
- Less after-hours documentation lets clinicians stay present in sessions, improving efficiency and patient engagement

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