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Who We Help:
For Teams Who’ve Outgrown
Chatbots and Templates
We help engineering, operations, and product teams replace brittle chatbots and manual tasks with AI Agents - designed for scale, reliability, and seamless integration with your real business processes.
This Is for You If:
You're tired of generic bots that miss nuance and break under pressure
You need agents that understand your workflows and data
You're managing fragmented support, sales, or operations manually
You're looking to reduce response time, errors, and burnout
You want custom logic, fallback handling, and full control over AI behaviour
What We Do
AI Agents That Handle Real
Operations - Not Just FAQs
We build domain-specific agents that go beyond answering questions. They reason, decide, and act across workflows and channels.
What We Build:
Autonomous sales agents for inbound lead response
AI support agents for triage, follow-up, and ticket generation
Voice-enabled assistants for IVR and scheduling
Internal ops agents for reporting, data cleaning, and task automation
Multilingual, multi-channel agents (email, chat, WhatsApp, voice)
Built With:
We’re platform-agnostic - if it can be automated, we’ll make it happen.
Where AI Agents Make a Measurable Impact
Sales & Lead Response
Instant replies, qualification, calendar booking - without human delay
Built with: n8n, Make, Zapier, and custom API orchestration
Customer Support
Triage queries, update CRMs, generate tickets, escalate intelligently
Powered by: Chat-GPT, LangChain, OpenAI, Gemini
Voice IVR Agents
Smart, conversational IVRs that solve, not just redirect
Tech behind the scenes: OCR, LLMs, vector search, Pinecone
Internal Operations
Generate reports, clean data, run daily workflows on command
Built using: Twilio, Vapi, Retell AI, Telegram, OpenAI
Knowledge Retrieval
Instantly surface SOPs, docs, and product info with citations
Integrated into: Notion, Data Studio, PowerBI, and more
Our Step-by-Step Process for AI Agent Development at Scale
A Strategic Process to
Build Agents That Think Before
They Talk
Every AI agent we build is grounded in your real data, use case, and operations - not just an LLM prompt.
Discovery & Use Case Mapping
Identify high-impact areas for automation and conversational UX
Outcome: A ROI-driven roadmap aligned with your business goals
Industries We Build Agents For
AI Agents, Built for the Demands of Your Sector
Whether you’re an agile startup or a regulation-heavy enterprise, our bespoke AI agents streamline complex workflows, unify disparate systems, and automate repetitive tasks-fully tailored to the unique challenges and compliance needs of your sector.
Industries We Serve:
SaaS & Tech Startups
Automate GTM workflows, onboarding, CRM updates, and support escalations.
E-commerce & DTC Brands
Streamline order processing, inventory sync, customer notifications, and returns.
HR & Recruitment Teams
Simplify candidate screening, ATS syncing, and onboarding checklists.
Healthcare Admin & Support
Automate patient intake, scheduling, and compliance tracking securely.
Logistics & Operations Teams
Route orders, sync inventory, trigger dispatch workflows - all in real time.
EdTech Platforms
Automate testing, grading, learner onboarding, and progress updates.
If your operations feel too complex for templates, you're in the right place.
Why Empiric for AI Agents
More Than Chatbots - We Build Thinking Systems
We don’t do off-the-shelf bots or one-size-fits-all workflows. Instead, we architect bespoke, scalable AI agents that integrate deeply with your existing operations and evolve alongside your business.
What Sets Us Apart:
Deeply Integrated with Your Operations
We architect AI agents that connect to your databases, APIs, and legacy systems-no generic, one-size-fits-all logic.
Privacy-First, Self-Hosted Options
Custom AI agents built to your security standards-GDPR-compliant and deployable on your infrastructure.
Stateful Agents with Robust Fallbacks
Agents retain context, handle errors gracefully, and expose full observability so you always know what’s happening.
Rapid MVPs & Real-World Testing
We deliver working prototypes fast, validate them with live data, and iterate to maximize ROI and stakeholder buy-in.
Full Ownership of Logic & Data
You get the complete code, configurations, and datasets-no black boxes, no vendor lock-in, just transparent AI.
Continuous Learning & Optimization
Agents continually learn from interactions and feedback, adapting their behavior to improve accuracy and performance over time.
Tools We Integrate - Built Around Your Stack, Not Ours
Agnostic. Conversation-First Aligned to Your Stack.
We architect AI agents as the central intelligence in your ecosystem, plugging into your existing data sources, APIs, and workflows. Whether you’re leveraging open-source models, enterprise platforms, or a hybrid stack, our solutions adapt to your tech environment-delivering a unified, scalable system without forcing you into a one-size-fits-all toolchain.
What We Work With:
AI & Language Models
Automation Platforms
AI Frameworks
Voice & Communication
Backend & Database
OpenAI
Claude
Gemini
Mistral
Meta LLaMA
We’ll design a setup that fits your compliance and control needs.
Why Businesses Choose Empiric Infotech LLP?
We worked with Empiric Infotech to build a chatbot for our children’s theater project, and we’re so glad we did. The team was fast, responsive, and kept working until everything was perfect. The project was delivered on time, within budget, and the end result looks and works great. We’re truly grateful for their support
E-commerce Brand
We worked with Empiric Infotech to build a chatbot for our children’s theater project, and we’re so glad we did. The team was fast, responsive, and kept working until everything was perfect. The project was delivered on time, within budget, and the end result looks and works great. We’re truly grateful for their support
Eva MesmanE-commerce Brand
Compliance & Security
AI Agents Without Compromising Privacy or Control
What We Deliver:
GDPR-compliant conversational and data workflows
Role-based access controls (RBAC) for sensitive interactions
Self-hosting options for all LLMs, vector stores, and agents
Full audit trails, logging, and data retention policies
Built for teams that need smart agents - and strict compliance.
Let’s Build the Smart System Your
Business Deserves
FAQs
Answers to Common Questions - From Founders, Ops Teams & Tech Leads
Technical & Integration:
Can AI agents work with our existing tools and workflows?
Can these agents run on our infrastructure?
Do I need a technical background to use the agents?
Process & Engagement:
How do we get started?
Can we start small before committing?
How long does it take to launch an AI agent?
Can you work with our internal tech or ops team?
Security & Compliance:
How secure are these AI agents?
Do you support GDPR or industry-specific compliance?
Will you sign NDAs or go through vendor reviews?
Pricing & Support:
Do you offer fixed pricing or retainers?
What happens after the agent is live?
Do you support international teams and time zones?
Scalability & Future-Proofing:
Can these agents evolve with our business?
Will we be locked into your tech stack or services?
GET A QUOTE NOW
Tell us about your challenges, and we’ll come up with a viable solution!
