Designed to fit your operations - not replace them.

Remote AI Automation Services for Australia A Dedicated AI Automation Engineer Hourly or Monthly

A remote AI automation engineer automates the manual work in your business - on n8n, Make, Zapier, or custom code, with an LLM in the loop. Book hours at AUD $40/hr, or lock a month at AUD $3,000. Australian Privacy Act aware.

AI Automation From Empiric Infotech LLP

Empiric Infotech LLP automates the manual, repetitive work in Australian businesses, two ways: book a remote AI automation engineer by the hour at AUD $40/hr for a defined backlog or burst work, or lock a month at AUD $3,000 for 160-172 hours of a full-time engineer when the backlog is steady. Either way the engineer works in your GitHub or GitLab org, your automation accounts (n8n, Make, Zapier, Workato), and your cloud, with a daily Australian-afternoon overlap window. We map the workflow, build it on the right connective tissue - a no-code platform where that is enough, custom code (Node.js or Python) where it is not - put an LLM (Claude, GPT, or Gemini) in the loop for the parts that need judgement, wire it into your CRM, accounting, helpdesk, email, Slack, and databases, add the internal tools and the approval gates and exception queues so a person stays in control, and add run logs, success and cost tracking, and alerting. A senior team lead reviews every workflow before it goes live. Australian Privacy Act aware, with no Fair Work obligations or payroll tax because the engineer is not your employee. Why the hourly premium? AI automation is high-expertise, high-iteration work in short bursts; the monthly rate is the same flat AUD $3,000 as any Empiric engagement once you commit. Committed to n8n specifically? See /services/n8n-workflow-automation.

AUD $40/hr
hourly, pay as you go
AUD $3,000/mo
monthly, lock it in
Weekly
time report + demo
AEST
afternoon overlap

What an AI automation engagement delivers for an Australian business

Not a slide deck of where AI 'could help'. Working automations in production - the manual task done, the LLM in the loop, the human in control, the run logged, Privacy Act aware - plus an engineer who keeps building and tuning the next one, whether you booked hours or a month.

The manual work, automated end to end

Invoice and form processing, email triage and routing, data entry and reconciliation, lead enrichment and routing, support-ticket triage and first-draft replies, onboarding workflows, report generation, system-to-system data sync, content and proposal drafting - whichever of these is eating your team's hours. The output is the task done, not a recommendation.

An LLM in the loop for the parts that need judgement

Claude, GPT, or Gemini handling the classifying, extracting, summarising, drafting, deciding, and routing - with structured outputs, validation, confidence thresholds, and prompts and evals tuned to your data. Where a step is rules, it stays rules; the model only does the parts a rule cannot.

Built on the right connective tissue

n8n, Make, Zapier, Workato, Pipedream, or Activepieces where a no-code platform is the right tool, and custom code (Node.js or Python) where the no-code path hits a wall on logic, scale, or cost. We pick the tool to fit the job and tell you honestly which one your workflow needs.

Wired into the systems you already run

Salesforce, HubSpot, Pipedrive, Xero, MYOB, QuickBooks, your ERP, Zendesk, Intercom, Freshdesk, email, Slack or Teams, your databases, file storage, e-sign, and your internal APIs - read and write - so the automation fits into how the business works instead of becoming another silo.

Humans in control: approval gates, exception queues, audit trail

Approval steps where a decision matters, an exception queue for the cases the automation should not handle, confidence thresholds that route low-confidence work to a person, and an audit trail of every run and every model decision - the kind of trail a compliance or finance review can read.

Internal tools, dashboards, run logs, and cost tracking

A Retool, Airtable, or custom internal tool for the controls and the queue, dashboards on volume, success rate, time saved, and the cases it could not handle, plus run logs, error alerting, per-run model-cost tracking, and data kept in AWS Sydney if you want it there.

An engineer who is still there when something changes

A vendor changes an API, a model update shifts behaviour, a new edge case appears, a new process needs automating. Hourly or monthly, the same engineer keeps the automations running, tunes them, and builds the next one on your afternoon overlap - book a few more hours, or roll it into the monthly plan.

How we scope an AI automation engagement

No multi-week procurement dance and no twenty-page SOW. A call, a written scope with an estimate both ways, a small start, then adjust as the backlog changes.

1

A scoping call (AEST slot)

Thirty to forty-five minutes on an AEST slot. You walk us through the manual work eating hours, the systems involved, the volume, and where a person must stay in the loop. No charge, no obligation.

2

A written scope and an estimate, both ways

We send back the automations we would build first, the tool and AI stack, the integrations and human-in-the-loop gates, and an estimate both ways: hours at AUD $40/hr for a defined backlog, or what a month at AUD $3,000 covers. We will tell you honestly when a workflow is not worth automating, or when a point-solution SaaS would beat a custom build.

3

Start small, either way

Hourly: a starting block of hours (often ten to twenty) - the engineer ships the highest-volume task running end to end with a human approval gate and run logs inside it, reviewed by the senior lead; you have spent a few hundred dollars, not signed a long contract. Monthly: your first month at AUD $3,000 with a 7-day risk-free trial - not a fit by day 7, full refund. Either way you see exactly what you are buying before you scale.

4

Adjust as the backlog changes

Hourly: billed by the hour in AUD, time tracked to the minute, a weekly time report and a demo, stop any time. Monthly: 160-172 hours, monthly billing in AUD, cancel with 7 days notice. Switch between them month to month as the backlog grows or settles; add a second engineer (or a designer for an internal tool) at the same rate. No Fair Work process either way.

Two ways to engage an AI automation engineer

Two ways to engage a remote AI automation engineer, billed in AUD. By the hour at AUD $40 - pay as you go, time tracked to the minute, a weekly report and demo, no monthly commitment - best for a defined backlog or burst work. Or monthly at AUD $3,000 for 160-172 hours of full-time, exclusive work - the better value when the backlog is steady, with a 7-day risk-free trial. Either way: your repo, your automation accounts (n8n / Make / Zapier), and your Australian cloud from day one, a senior lead reviews every workflow before it goes live, Australian Privacy Act aware, and data in AWS Sydney if you want it there. Why the hourly premium? AI automation is high-expertise, high-iteration work in short bursts; the monthly rate is the same flat rate as any Empiric engagement once you commit. Platform and model usage (n8n / Make / Zapier seats, LLM tokens, OCR) is billed to your own accounts at cost.

Pay as you go

Hourly plan

AUD $40/hr
the premium short-burst rate - AI automation is high-iteration expert work
  • A dedicated AI automation engineer, exclusive to you while you have hours booked
  • Pay as you go - billed by the hour in AUD, time tracked to the minute, a weekly report and demo
  • Best for a defined backlog or burst work; no monthly commitment, stop any time
  • Your repo, automation accounts, Australian cloud, and model keys from day one; Privacy Act aware
  • Every workflow reviewed by a senior lead before it goes live; no Fair Work, super, or payroll tax
Book a scoping call
Best value

Monthly plan

AUD $3,000/mo
the standard flat rate - much cheaper per hour if the backlog is steady
  • A dedicated AI automation engineer, full-time and exclusive - 160-172 hours a month
  • The best value when the automation backlog is steady - far cheaper per hour than hourly
  • Your repo, automation accounts, and Australian cloud from day one; the same flat rate as any Empiric engagement
  • 7-day risk-free trial, monthly billing in AUD, cancel with 7 days notice; no Fair Work, super, or payroll tax
  • A senior lead reviews every workflow before it goes live; data in AWS Sydney if you want it there
Book a scoping call
Larger or longer

Dedicated team

Custom
for a larger or ongoing automation program
  • A small automation team - engineers plus a senior team lead who reviews every workflow
  • Add an engineer (or a designer for an internal tool) at the same rate, in 48 hours
  • A quarterly automation roadmap, security review, data agreement, and procurement support
  • Best for automating a whole function or running a steady, large backlog
Talk to us
Most Australian engagements start small - a block of hours at AUD $40/hr, or a first month at AUD $3,000 - with the highest-volume task automated first, then work through the backlog. When you want several workflows built at once or watched more closely, you add a second engineer (or a designer for an internal tool) at the same rate, in 48 hours, with no re-contracting, and a senior team lead reviews every workflow before it goes live and keeps the automations consistent. Quality assurance is part of that lead's job, not an extra line item. Platform and model usage costs are billed to your own accounts at cost, not marked up. No Fair Work obligations, superannuation, or payroll tax, because the engineer is not your employee.

What the first 90 days look like for an Australian business

Whether you are booking hours or on the monthly plan, the shape is the same, all on your afternoon overlap. Here is a typical first three months.

  1. Week 1

    Onboarding and the first automation

    Account access (your automation platform, your CRM, your cloud), a working dev environment, the highest-volume workflow mapped, and a working slice of it live - end to end with a human approval gate, run logs, and error alerting - shipped and reviewed. On the monthly plan, day 7 is the risk-free decision point; on the hourly plan, you have seen what an hour buys.

  2. Month 1

    The first automation, fully in production

    The priority task automated end to end - invoice processing, lead routing, or ticket triage - with the LLM step tuned, validation and confidence thresholds in place, the exception queue working, integrations (Xero, MYOB, your CRM) live, and a dashboard on volume, success rate, and time saved.

  3. Month 2

    The next workflows, and the internal tools

    The second and third automations from the backlog, an internal tool (Retool, Airtable, or custom) that gives your team the queue and controls, more integrations, the edge cases month one surfaced - smoothed, with the audit trail and cost tracking tightened.

  4. Month 3 and on

    Reliability, cost, and ahead of the backlog

    A reliability pass (retries, idempotency, dead-letter handling), a cost pass on per-run model and platform spend, a quality pass on the exception rate and the model's decisions, and the next batch of workflows scoped. From here the engineer is ahead of your backlog.

A remote AI automation engineer - hourly or monthly - vs a fixed-price automation agency, a marketplace contractor, or an Australian in-house build

 Empiric Infotech (AI automation engineer - hourly or monthly)Fixed-price AI automation agencyFreelance automation contractor (Upwork, Fiverr)Hire an engineer in-house in Australia
What you actually getWorkflows automated to fit your business, owned by you - and an engineer who works the backlog and keeps them running, billed however suits youA set of automations built to a spec, then a maintenance retainer or you are on your ownOne automation built, then they are gone; the workflow rots when a vendor changes an APIWhatever your team can build alongside their other work
Pricing modelAUD $40/hr for hourly work, or AUD $3,000/mo for full-time work if you lock a month; platform/model usage billed to your accounts at costAUD $12K-$45K fixed bid for a set of automations; change orders billed extraAUD $30-$140/hr, quality varies; scope creep comes out of your budgetAUD $130K-$180K salary + super + payroll tax - and rarely a full-time hire on its own
Estimate before you commitAn estimate both ways - hours per workflow, or what a month covers - plus a weekly time report and a demoA fixed bid - you wear the overage as change ordersAn hourly quote, often optimisticInternal estimates, if any
Tool choiceThe right tool for the job - n8n, Make, Zapier, Workato, or custom code - chosen with youOften the platform the agency standardises on, whether or not it fitsOften whatever the contractor knowsWhatever your team picks
Privacy Act, data residency, and audit trailAustralian Privacy Act aware, data in AWS Sydney if you want it, and a compliance-readable audit trail - built inPer the spec; new gates are change ordersOften skipped unless you ask; check the contractor's locationIn-house, on your own terms
Quality controlA senior lead reviews every workflow before it goes live - built in, no extra chargePer agency - often the same people who built itOn you to review and verifyYour own review process, if you have one
When a workflow breaksThe same engineer fixes it - book an hour, or it is in the monthly plan; no re-engagement, no new contractA support ticket, or a new maintenance retainerRe-hire the contractor, or it stays brokenWhoever built it, if they are still at the company
Employment overhead, and time to startNone - the engineer is not your employee; no Fair Work, super, or payroll tax; 48 hours to startNone; 2-6 weeks (proposal, SOW, kickoff)None; days to weeks (post, review, interview)Fair Work, super, payroll tax, leave; 2-4 months in a thin AI-talent market

Figures are typical Australian market ranges, not quotes. Platform seats and per-run model and OCR costs apply on top of any build cost in every option and are billed to your own accounts in ours. A fixed-price agency build of a comparable set of automations commonly lands in the AUD $12K-$45K range before change orders.

Working hours and Australian overlap

Our team works 09:30 AM - 07:30 PM IST and a project manager is on call 07:30 AM - 10:30 PM IST, Monday to Friday. Here is exactly when that lands for clients in the US, Europe and Australia, your region first.

Australia East (Sydney, Melbourne, Brisbane) - full team online 2:00 PM - 12:00 AM (next day), project manager 12:00 PM - 3:00 AM (next day).A solid block of live hours every business day, with async cover on either side.

US Eastern (New York, Boston, Atlanta) - full team online 12:00 AM - 10:00 AM, project manager 10:00 PM - 1:00 PM (next day).

US Pacific (Los Angeles, San Francisco, Seattle) - full team online 9:00 PM - 7:00 AM (next day), project manager 7:00 PM - 10:00 AM (next day).

UK & Ireland (London, Dublin) - full team online 5:00 AM - 3:00 PM, project manager 3:00 AM - 6:00 PM.

Central Europe (Berlin, Paris, Amsterdam, Madrid) - full team online 6:00 AM - 4:00 PM, project manager 4:00 AM - 7:00 PM.

Want it to the half-hour in your own time? Slide through your day and book a slot below.

Why Australian businesses run AI automation with a dedicated engineer, hourly or monthly, not a fixed-price agency project

Automation work is never one-and-done, and it is rarely a full-time job on its own. A vendor changes an API, a model update shifts behaviour, a new edge case appears, a new process needs automating - and an automation nobody owns quietly breaks while everyone assumes it is fine. A fixed-price 'AI automation agency' build typically runs AUD $12,000 to $45,000 for a set of automations, then a maintenance retainer or silence - and a marketplace contractor is gone the day the contract ends. Empiric Infotech gives you a dedicated AI automation engineer either way: by the hour at AUD $40 for a defined backlog, or the standard AUD $3,000 a month for full-time work when the backlog is steady - Australian Privacy Act aware, with no Fair Work obligations because the engineer is not your employee, an estimate before each workflow, a weekly time report, a demo, the same person on it next week, and a senior lead reviewing every workflow before it goes live at no extra cost. A typical first backlog - two or three real automations live with the human-in-the-loop gates and the monitoring - is commonly a few hundred to a couple of thousand dollars of engineer time on the hourly plan, or covered comfortably inside the first monthly cycle.

Sydney and Melbourne automation hires run AUD $14,700 to $20,400 a month all-in once superannuation, payroll tax, and on-costs are added on top of base, in a thin AI-talent market where the role rarely fills full-time anyway, so you end up paying full-time for part-time work. An Empiric engineer does it when there is work to do - billed by the hour for short bursts, or full-time on the monthly plan when there is enough to fill it, on your afternoon overlap - picks the right tool for each job rather than forcing everything through one platform, builds the human-in-the-loop gates and the audit trail a compliance review can read, and is honest about which workflows are worth automating and which are not - with no Fair Work process, superannuation, or payroll tax because the engineer is not your employee.

We have built AI and automation into businesses' workflows - document processing, classification, routing, internal tools, LLM features - and shipped web and mobile products since 2014. The depth shows up in the parts a tutorial skips: structured LLM outputs with validation rather than raw chat calls, confidence thresholds that route the uncertain cases to a person, retries and idempotency so a run can be re-run safely, per-run cost tracking so the spend does not surprise you, and the judgement to put a rule where a rule belongs and the model only where it is actually needed - which is also why an hour of AI automation work is priced above a generic dev hour.

Empiric AI automation engineer
AUD $3,000/mo
the standard flat monthly rate; or AUD $40/hr for a defined backlog; no Fair Work or payroll tax; senior-lead review; platform/model usage at cost
Fixed-price AI automation agency
AUD $12K‑$45K
One-time fee. A set of automations; change orders and maintenance extra; usage costs still yours
AU in-house engineer (fully loaded)
AUD $14.7K‑$20.4K/mo
AUD $130K-$180K salary + superannuation + payroll tax + on-costs - and rarely a full-time job on its own

Recent AI, automation, and product work

Ready to automate the manual work?

Tell us the tasks eating your team's hours - the document processing, the data entry, the triage, the report-building - the systems involved, the volume, and where a person must stay in the loop. Within 24 hours we will send back the automations we would build first, a tool and AI-stack proposal, the integrations and the human-in-the-loop gates, and an estimate both ways: hours at AUD $40/hr, or a month at AUD $3,000. You start small either way on your afternoon overlap, the first automation ships fast, and a senior lead reviews everything before it reaches you.

Who This Is For

Built for Teams with More
Complexity Than Capacity

We work with founders, operators, and specialists who’ve outgrown quick fixes and cookie-cutter tools and are ready for custom AI systems that match how their business actually runs.

This Is for You If:

Your processes span tools, teams, and steps no template can handle

You’ve used Zapier, Make, or Airtable - but hit limits in logic or scale

You’re still relying on spreadsheets, checklists, or forms to move work

You need AI that can think through conditions, not just react to triggers

You’re ready to treat automation as infrastructure - not an add-on

You’re tired of duct-taping workflows together with siloed tools that don’t scale

AI Automation

What We Do

We Design Intelligent
Systems
That Think
in Workflows, Not Tasks

We don’t patch together zaps or bots. We engineer custom AI-powered automation - built around your exact business logic, tech stack, and goals. No templates. No shortcuts. Just deeply integrated systems that work like your team would - only faster.

What We Build:

Autonomous workflows powered by AI agents

Dynamic, multi-step logic that adapts to changing conditions

Integrations across tools, teams, and decision layers

Secure, scalable systems designed for long-term reliability

Full-stack implementation - from workflow design to deployment

Platforms & Tools We Work With:

We’re platform-agnostic - if it can be automated, we’ll make it happen.

Core Capabilities

End-to-End Workflow Automation

End-to-End Workflow Automation

Design complex, multi-step automations that connect your tools, teams, and logic - from CRMs and ERPs to payments and internal ops.

Built with: n8n, Make, Zapier, and custom API orchestration

AI-Powered Agents & Autonomous Ops

AI-Powered Agents & Autonomous Ops

Deploy task-specific AI agents that qualify leads, follow up on emails, manage scheduling, or triage support - working continuously, not reactively.

Powered by: Chat-GPT, LangChain, OpenAI, Gemini

Intelligent Document & Data Pipelines

Intelligent Document & Data Pipelines

Extract meaning and action from PDFs, invoices, forms, and email - then tag, route, and store with zero manual effort.

Tech behind the scenes: OCR, LLMs, vector search, Pinecone

Conversational Interfaces & Voice Automation

Conversational Interfaces & Voice Automation

Create AI-first chat and voice experiences - from smart WhatsApp agents to voice-driven IVRs that solve real issues, not just route calls.

Built using: Twilio, Vapi, Retell AI, Telegram, OpenAI

Decision-Ready BI, Enhanced by AI

Decision-Ready BI, Enhanced by AI

Layer ChatGPT-powered summaries, alerts, and context on top of dashboards - so stakeholders don’t just see data, they understand what matters.

Integrated into: Notion, Data Studio, PowerBI, and more

Our AI Solutions in Action

Real Problems. Real Systems. Real Outcomes.

Here’s what happens when we replace duct-tape processes with intelligent automation built to match your operations - not limit them.

From Chat to CRM - Without Lifting a Finger

WhatsApp messages, voice notes, and scattered chats become clean, structured deal logs.

Used by: Sales teams who live in DMs, not dashboards.

No More Manual HR Screening - Ever

AI pre-screens every applicant, flags mismatches, and syncs with your hiring flow.

For growing companies tired of CV overload and ghosted interviews.

Lead Gen at Scale - Zero Burnout

Auto-scrape, enrich, and score leads from public data, triggered with a click or on autopilot.

Built for founders who don’t have a sales team - yet.

Fully Automated Content Engines

From keyword → blog → image → publish - without a single doc, draft, or delay.

Perfect for media teams, solopreneurs, and SEO agencies.

AI That Detects, Not Just Grades

End-to-end aptitude test platform with automatic scoring, cheating detection, and candidate insight.

Designed for hiring at scale, not just checking boxes.

Want to build something like this or smarter?

How We Build Systems That Scal

A Collaborative Process,
Built Around Your Operations

We don’t plug in automation - we architect it. Our process is designed to uncover the right opportunities, validate fast, and build for long-term impact.

Discovery & Opportunity Mapping

Discovery & Opportunity Mapping

We dive into your current workflows, tools, and pain points - uncovering where AI and automation can deliver the highest leverage.

Outcome: ROI-backed roadmap aligned to business goals

Stack Planning & System Design

Stack Planning & System Design

We architect a flexible system blueprint using best-fit tools, agents, and logic tailored to your use case not our preferences.

Outcome: Future-proof design, vendor-agnostic architecture

Prototype & Validate

Prototype & Validate

We ship a focused v1 of your highest-priority use case - proving value, aligning with teams, and iterating fast.

Outcome: Early success and stakeholder buy-in

Full Development & Integration

Full Development & Integration

From back-end logic to front-end touchpoints, we develop the full automation system and integrate it into your operational stack.

Outcome: Live, tested, and reliable automation running in production

Onboarding & Enablement

Onboarding & Enablement

We train your team to manage, monitor, and evolve the system - no black boxes, no hand-holding required.

Outcome: Internal ownership and confidence

Optimization & Continuous Improvement

Optimization & Continuous Improvement

We track performance, gather feedback, and iterate as your operations evolve - turning your automation into a long-term advantage.

Outcome: Adaptive system that grows with your business

Industries We Build For

Built for Complexity - Across Sectors

From fast-scaling startups to process-heavy enterprises, we help teams automate intelligently across high-stakes operations.

Industries We Serve:

SaaS & Startups

SaaS & Startups

GTM ops, onboarding, support

E-commerce

E-commerce

Order flows, inventory sync, returns

HR & Recruitment

HR & Recruitment

Screening, ATS syncing, onboarding

Healthcare Admin

Healthcare Admin

Scheduling, compliance workflows, patient intake

Logistics & Ops

Logistics & Ops

Dispatch automation, inventory routing

EdTech

EdTech

Testing, grading, learner onboarding

If your operations feel too complex for templates, you're in the right place.

Why Empiric

What Sets Empiric Apart

We’re not selling bots or no-code hacks. We build intelligent systems that match how your business actually works.

Our Approach:

ChatGPT-native automation

ChatGPT-native automation

From decision logic to natural interfaces, built with AI at the core

100% custom workflows

100% custom workflows

No templates or shortcuts. Solutions are tailored to your operations.

Privacy-first

Privacy-first

GDPR-ready, self-hosted options, secure by default architecture

Fast validation

Fast validation

Build-first mindset with pilot-ready delivery in weeks, not months

Founder-led communication

Founder-led communication

Direct access to decision makers - no handoffs, no corporate fluff

Post-launch partnership

Post-launch partnership

Ongoing iteration, insights, and evolution as your business grows

Tools We Work With

Tool-Agnostic. Value-Aligned. Built to Last.

We work across the most powerful AI, automation, and backend platforms - but design the stack around your goals, not ours.

Our Approach:

AI & Language Models

Automation Platforms

AI Frameworks

Voice & Communication

Backend & Database

OpenAI

OpenAI

Claude

Claude

Gemini

Gemini

Mistral

Mistral

Meta LLaMA

Meta LLaMA

Prefer open-source, enterprise-grade, or hybrid? We’ll build with what fits best.

Why Businesses Choose Empiric Infotech LLP?

Eva Mesman

We worked with Empiric Infotech to build a chatbot for our children’s theater project, and we’re so glad we did. The team was fast, responsive, and kept working until everything was perfect. The project was delivered on time, within budget, and the end result looks and works great. We’re truly grateful for their support

Eva Mesman

E-commerce Brand

John Felipe

I found in Empiric Infotech an excellent partner to build my blockchain platform. They are professional, knowledgeable, and supportive at every stage. Even after launch, we keep collaborating - and the results have always been wonderful

John Felipe

Founder Winupdraws

Andrzej Karel

I was looking for a skilled software team to help me transform my prototype into a complete app. Empiric Infotech not only delivered exactly what I needed, but also added custom features, backend notifications, and guided me through publishing on both app stores. Their communication was smooth and reliable. I can gladly recommend them.

Andrzej Karel

Founder and consultant at tak innovation

Fredrik Hagen

We needed support to strengthen our technical platform, and Empiric Infotech delivered exactly what we were looking for. The team was professional, responsive, and kept everything on track with both time and cost. As our company grows, we’re glad to have them as a trusted partner and would happily recommend their services.

Fredrik Hagen

Founder Skapasaga

Eshu Middha

Finding the right agency for our My Ayur app was challenging, but Empiric Infotech delivered exactly what we needed. Over past months, their expertise in FlutterFlow and MongoDB stood out, consistently delivering high-quality work. Professional, friendly, and reliable - a partner I would confidently recommend.

Eshu Middha

Founder and CEO Sresht Ayur

Compliance & Security

Automation Without Compromising Privacy or Control

What We Deliver:

GDPR-compliant data flows

GDPR-compliant data flows

Role-based access controls (RBAC)

Role-based access controls (RBAC)

Self-hosting available for all core services

Self-hosting available for all core services

Audit logging + data retention governance

Audit logging + data retention governance

Built for teams who need automation - but can’t afford risk.

Let’s Build the Smart System Your
Business Deserves

Free 30-minute discovery call
Transparent roadmap - aligned to ROI
Pilot before full build - test first, scale fast

FAQs

Answers to Common Questions - From Founders, Ops Teams & Tech Leads

Frequently asked questions

Two ways. By the hour: AUD $40 per AI automation engineer, time tracked to the minute, billed in AUD, with a weekly report and demo - best for a defined backlog or burst work, no monthly commitment. Or monthly: AUD $3,000 for 160-172 hours of a full-time engineer - the same flat rate as any Empiric engagement, with a 7-day risk-free trial - the better value when the backlog is steady. No Fair Work obligations or payroll tax either way, because the engineer is not your employee. Platform seats (n8n / Make / Zapier) and per-run model and OCR usage are billed to your own accounts at cost, not marked up.

Hourly (AUD $40/hr) if the work is a short, defined backlog - 'automate these five workflows', 'wire this into our CRM', 'add an approval step here' - or you want to start small before committing. Monthly (AUD $3,000/mo for 160-172 hours) if the automation backlog is steady enough to keep an engineer busy: it works out far cheaper per hour, it comes with a 7-day risk-free trial, and you get a full-time engineer rather than booked hours. You can start hourly and switch to monthly (or back) as the backlog grows or settles - no re-contracting.

Because AI automation is high-expertise, high-iteration work that usually comes in short bursts: it leans on people who can design a reliable LLM-in-the-loop pipeline, build the human-in-the-loop gates and the evals, and pick where a rule belongs versus where the model belongs - and a short engagement carries the ramp-up of any short engagement. So an hour of AI automation work is priced above a generic dev hour. The monthly plan, though, is the same flat AUD $3,000 as any Empiric engagement - once you commit to a month, you are not paying the short-engagement premium.

The manual, repetitive work that eats hours: invoice and form processing, email triage and routing, data entry and reconciliation, lead enrichment and routing, support-ticket triage and first-draft replies, onboarding workflows, report generation, system-to-system data sync, content and proposal drafting, contract first-pass review, recruiting screening. We map the workflow, build it with an LLM in the loop for the parts that need judgement, wire it into your systems, and keep a human in control of the decisions that matter.

Whichever fits the job. A no-code platform (n8n, Make, Zapier, Workato, Pipedream, Activepieces) when it is the right tool, and custom code (Node.js or Python) when the no-code path hits a wall on logic, scale, or cost. We pick with you and tell you honestly which one your workflow needs. If you are already committed to n8n specifically, see /services/n8n-workflow-automation - same model, n8n-focused, including self-hosting on AWS Sydney.

Approval gates where a decision matters, an exception queue for the cases the automation should not handle on its own, confidence thresholds that route low-confidence work to a person, an audit trail of every run and every model decision (a compliance review can read it), and an internal tool that gives your team the queue and the controls. The automation handles the volume; a person handles the judgement calls.

Models are not perfect, so we build for it: structured outputs with validation, confidence thresholds, retries and idempotency, an exception queue, a human approval gate on anything consequential, and run logs and alerting so a failure is visible immediately. We also pick where the model is used carefully - rules stay rules, and the model only handles the parts a rule cannot - which is the single biggest reliability lever.

Yes - that is most of the value. Salesforce, HubSpot, Pipedrive, Xero, MYOB, QuickBooks, your ERP, Zendesk, Intercom, Freshdesk, email, Slack or Teams, your databases, file storage, e-sign, and your internal APIs - read and write. For custom internal APIs, we wire them directly or via an MCP server (see /services/mcp-server-development).

You do - your GitHub or GitLab org, your automation platform accounts (n8n, Make, Zapier), your cloud account, your model accounts, from day one. Data runs in AWS Sydney if you want it there. We work inside your accounts, not ours, so there is nothing to claw back if the engagement ends and no usage spend hidden in our invoice.

We will tell you. Some workflows are too low-volume, too variable, or too cheap to do manually to be worth a build - and sometimes a point-solution SaaS already does the job better than a custom automation would. Part of the scoping call and the first stretch of work is sorting the workflows worth automating from the ones that are not; we do not build automations for the sake of billing hours.

AI automation is the manual work behind the scenes - documents, data, routing, reports - running on a schedule or a trigger with a human in the loop. An AI agent (see /services/ai-agent-development) takes multi-step actions against your systems, often interactively. A chatbot (see /services/chatbot-development) answers questions from your knowledge base. They overlap, and one engagement can do more than one; the scoping call sorts out which you actually need.

GET A QUOTE NOW

Tell us the manual work eating your team's hours and the systems involved, and we'll send back the automations we'd build first and an estimate both ways - hours at $25/hr, or a month at the standard $2,000!

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