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Designed to fit your operations - not replace them.
AI Automation Agency For Australian Businesses A Remote Dedicated Developer
A remote AI automation engineer for Australian businesses, live through your afternoon on AEST: supplier bills into Xero or MYOB with ABN and GST checked, jobs and timesheets reconciled, enquiries routed. Privacy Act handling built in, data kept in Australian regions when you need it, and invoices in AUD.
AI Automation From Empiric Infotech LLP
Empiric Infotech LLP works as an AI automation agency for Australian businesses that run on Xero or MYOB, a CRM and a shared inbox, and lose too many hours moving data between them. You get a remote AI automation engineer, monthly for a steady backlog or hourly for a defined job, who works inside your own accounts and cloud. Australian automation has its own checks. A supplier bill only counts as a valid tax invoice with the right ABN and GST, so the workflow verifies both before posting. Personal information falls under the Privacy Act and the Australian Privacy Principles, and because your engineer works from India, we treat their access as an overseas disclosure under APP 8: least-privilege access, masked data for testing, and a record your privacy officer can read. From December 2026, privacy policies must also explain substantially automated decisions that significantly affect people, so each workflow logs which steps run automatically and which a person decides. Your engineer is live from 2:00 PM to midnight AEST, which covers your afternoon and evening, and a senior team lead reviews and tests every workflow before it runs on live data. Our Australian work includes Architecture CRM, which brings Google and Microsoft email, calendars and contacts into one workspace, built by a single dedicated developer.
What our AI automation agency delivers for Australian businesses
Automations for the systems Australian teams run on, with the privacy and security checks your board and larger customers will ask about.
Supplier bills into Xero or MYOB
Bills read from your accounts inbox, the supplier's ABN checked against the Australian Business Register, GST amounts validated, and each bill coded and posted to Xero or MYOB as a draft for approval. Duplicates are caught before they are paid, and e-invoices received over Peppol are read directly.
Jobs, rosters and timesheets
Field jobs from ServiceM8 or simPRO, rosters and timesheets from Deputy or Employment Hero, and the reconciliations between them and your accounts, done overnight instead of on a Friday afternoon. Exceptions such as missing approvals or unexpected overtime land in a queue for a manager.
Enquiries and support routed fast
Website enquiries, emails and tickets classified, enriched and routed to the right person in HubSpot, Salesforce or your helpdesk, with a first-draft reply in your tone. Your team edits and sends, and anything about refunds or complaints goes straight to a person.
Privacy Act and APP handling
Personal information trimmed before it reaches a model, retention rules that delete what a workflow no longer needs, and a log of which decisions are automated. If a breach is suspected, the run logs show which data was touched, which speeds up your assessment under the Notifiable Data Breaches scheme.
Onshore data and Essential Eight controls
Workflows in your AWS Sydney or Melbourne, Azure Australia East or Google Cloud Sydney account, with model calls through Azure OpenAI or Amazon Bedrock in an Australian region when your policy requires it. Human logins use MFA, admin rights stay restricted, keys are rotated and backups are tested, in line with the Essential Eight.
Work done after your office closes
Your engineer is online until midnight AEST, so risky changes and bulk backfills run after your business hours with someone watching. Anything raised before lunch is usually fixed the same day.
How an Australian AI automation engagement starts
A workflow live on real data in the first week, run through your afternoons.
A call after lunch on AEST
Thirty minutes in your afternoon, or late morning for Perth. You show us the processes that take the most hours, the systems they touch and where personal information is involved.
A written scope within 24 hours
The first workflows worth automating, the platform or code for each, approval points, a note on which personal information each step needs, and an estimate on both plans in AUD. The NDA and IP assignment are signed before any access.
A first workflow on real data
Your engineer starts within 48 hours and puts the highest-volume workflow live on a slice of real data, with approvals and run logs. If the fit is wrong by day 7 of the monthly plan, you get a full refund.
Monthly or hourly, invoiced in AUD
One AUD invoice a month for a full-time engineer, or tracked hours with a weekly report. No superannuation, payroll tax or Fair Work obligations on your side, and seven days' notice to stop.
AI automation pricing in AUD: hourly or monthly
Both plans are invoiced in AUD and paid by BPAY, direct EFT or international wire. Empiric Infotech LLP is established outside Australia, so invoices are issued without GST and you self-assess under ATO rules. The monthly plan is a full-time AI automation engineer for 160 to 172 hours, billed upfront, for a steady backlog. The hourly plan suits one integration or a clean-up of existing automations. The AI hourly rate is higher than our standard rate because the work comes in short expert bursts; the monthly rate matches our standard Australian monthly rate. Platform seats and model usage stay on your own accounts at cost.
Hourly plan
- An AI automation engineer, exclusive to you while hours are booked
- Hours tracked to the minute, with a weekly report in AUD
- Suited to a Xero or MYOB integration, or fixing an existing workflow
- Works inside your own accounts and Australian cloud region
- A senior team lead reviews every workflow before go-live
Monthly plan
- A full-time AI automation engineer, 160 to 172 hours a month
- Live 2:00 PM to midnight AEST, Monday to Friday
- One AUD invoice a month, no GST added; you self-assess
- 7-day risk-free trial, then seven days' notice to stop
- No superannuation, payroll tax or Fair Work obligations
Dedicated team
- Two or more engineers plus a senior team lead
- For automating finance, operations and customer service together
- Add an engineer, or a designer for an internal tool, within 48 hours
- Privacy and security answers ready for your board or larger customers
The first 90 days of AI automation with an Australian team
A typical first quarter, run through your afternoons, with overnight work waiting each morning.
- Week 1
Access, a privacy note and a first workflow live
Least-privilege access in your Australian region, a short note on which personal information the first workflow uses and why, and a slice of it live with approvals and run logs. Day 7 is when you decide on the trial.
- Month 1
The first workflow in full production
Full volume running, ABN and GST checks in place wherever money is involved, the exception queue worked daily by your team, and a dashboard of hours saved and model cost.
- Month 2
The next workflows and the evening backfills
Two more workflows from the backlog, historic data backfilled in the evening after your team logs off, and one internal screen where managers clear every exception.
- Month 3
Reliability, cost and the decision log
Retries and alerts tuned on real failures, cheaper models wherever the tests allow, and a log of which decisions are automated, ready for your privacy policy update on automated decisions.
A dedicated AI automation engineer vs an Australian automation agency, a contractor marketplace, or an in-house hire
| Empiric Infotech (dedicated AI automation engineer) | Australian automation agency (project) | Contractor marketplace | In-house hire in Australia | |
|---|---|---|---|---|
| How you pay | One AUD invoice a month, or tracked hours | A project fee plus change orders, with GST | Hourly rates per contractor, plus platform fees | Salary plus superannuation, payroll tax and leave |
| Employment obligations | None: the engineer is not your employee | None | Check the ABN and the contractor tests | Fair Work, super, payroll tax, leave |
| Privacy Act and APP 8 | Overseas access documented, data minimised, least-privilege access | Usually onshore; check the sub-processors | Depends on where the contractor is | Onshore |
| Data in Australian regions | Your cloud account in Sydney or Melbourne | Often the agency's platform account | Wherever the contractor builds | Your infrastructure |
| Essential Eight style controls | MFA, restricted admin rights and tested backups on every workflow | Per agency | Usually yours to check | Your IT policies |
| Hours you can reach them | Live 2:00 PM to midnight AEST | Business hours | Varies by contractor | Business hours |
| Time to start | 48 hours | Weeks: proposal, statement of work, kickoff | Days to weeks | Months to hire |
The comparison describes how each option usually works, not any one provider.
Working hours and Australian time zone overlap
Our team works 09:30 AM - 07:30 PM IST and a project manager is on call 07:30 AM - 11:00 PM IST, Monday to Friday. Here is exactly when that lands for clients in the US, Europe and Australia, your region first.
Australia East (Sydney, Melbourne, Brisbane) - full team online 3:00 PM - 1:00 AM (next day), project manager 1:00 PM - 4:30 AM (next day).Live cover across the edges of your day, your morning and your evening, with a project manager who replies the same business day.
US Eastern (New York, Boston, Atlanta) - full team online 12:00 AM - 10:00 AM, project manager 10:00 PM - 1:30 PM (next day).
US Pacific (Los Angeles, San Francisco, Seattle) - full team online 9:00 PM - 7:00 AM (next day), project manager 7:00 PM - 10:30 AM (next day).
UK & Ireland (London, Dublin) - full team online 5:00 AM - 3:00 PM, project manager 3:00 AM - 6:30 PM.
Central Europe (Berlin, Paris, Amsterdam, Madrid) - full team online 6:00 AM - 4:00 PM, project manager 4:00 AM - 7:30 PM.
Want it to the half-hour in your own time? Slide through your day and book a slot below.
Why Australian businesses run AI automation with a dedicated engineer
Automation in an Australian business usually starts with one painful process, such as supplier bills, job admin or enquiries, and grows once the first one works. A project agency builds the first workflow and moves on. The second and third wait for a new quote, and the first one drifts when Xero, MYOB or a model changes.
A dedicated engineer keeps going. The person who built the bills workflow knows why each rule exists, extends it to the next process and fixes it the morning after something breaks. Hiring that person locally means a long search in Sydney or Melbourne, plus superannuation, payroll tax and leave, for a role that automation alone rarely fills full time.
The time zones work well. Your engineer is live from 2:00 PM to midnight AEST, so the afternoon goes on reviews and decisions, and bulk jobs run in the evening after your team has gone home. Perth teams get 12:00 noon to 10:00 PM AWST. You own the workflows and accounts from day one, pay one AUD invoice a month, and can stop with seven days' notice.
Recent AI, automation, and product work
Architecture CRM: Google and Microsoft data in one workspace
Emails, calendar events and contacts pulled from Google and Microsoft into one CRM, with OAuth token management, rate-limit handling and real-time sync. Stripe subscriptions, Docker and a CI/CD pipeline keep releases stable.
Read case studyBizBoost: AI review replies with an approval step
Google Business Profile posts and AI-written review replies, with captions generated from the actual images by Gemini. Nothing is published until it passes an approval dashboard, and a polling fallback catches reviews when notifications fail.
Read case studyAcceleread: speed-reading training in 24 languages
A cross-platform reading app for an Australian company, with an adjustable pacer engine, personalised learning paths, progress tracking and subscription tiers, live on iOS, Android, macOS and Apple Vision Pro.
Read case studyTell us which process eats your team's week
Send the process, the systems it touches and roughly how many items a week. Within 24 hours you get a scope, a note on the personal information involved, and an estimate on both plans in AUD. Your engineer can start within 48 hours and is live through your afternoon.
Who This Is For
Built for Teams with More
Complexity Than Capacity
We work with founders, operators, and specialists who’ve outgrown quick fixes and cookie-cutter tools and are ready for custom AI systems that match how their business actually runs.
This Is for You If:
Your processes span tools, teams, and steps no template can handle
You’ve used Zapier, Make, or Airtable - but hit limits in logic or scale
You’re still relying on spreadsheets, checklists, or forms to move work
You need AI that can think through conditions, not just react to triggers
You’re ready to treat automation as infrastructure - not an add-on
You’re tired of duct-taping workflows together with siloed tools that don’t scale
What We Do
We Design Intelligent
Systems That Think
in Workflows, Not Tasks
We don’t patch together zaps or bots. We engineer custom AI-powered automation - built around your exact business logic, tech stack, and goals. No templates. No shortcuts. Just deeply integrated systems that work like your team would - only faster.
What We Build:
Autonomous workflows powered by AI agents
Dynamic, multi-step logic that adapts to changing conditions
Integrations across tools, teams, and decision layers
Secure, scalable systems designed for long-term reliability
Full-stack implementation - from workflow design to deployment
Platforms & Tools We Work With:
We’re platform-agnostic - if it can be automated, we’ll make it happen.
Core Capabilities
End-to-End Workflow Automation
Design complex, multi-step automations that connect your tools, teams, and logic - from CRMs and ERPs to payments and internal ops.
Built with: n8n, Make, Zapier, and custom API orchestration
AI-Powered Agents & Autonomous Ops
Deploy task-specific AI agents that qualify leads, follow up on emails, manage scheduling, or triage support - working continuously, not reactively.
Powered by: Chat-GPT, LangChain, OpenAI, Gemini
Intelligent Document & Data Pipelines
Extract meaning and action from PDFs, invoices, forms, and email - then tag, route, and store with zero manual effort.
Tech behind the scenes: OCR, LLMs, vector search, Pinecone
Conversational Interfaces & Voice Automation
Create AI-first chat and voice experiences - from smart WhatsApp agents to voice-driven IVRs that solve real issues, not just route calls.
Built using: Twilio, Vapi, Retell AI, Telegram, OpenAI
Decision-Ready BI, Enhanced by AI
Layer ChatGPT-powered summaries, alerts, and context on top of dashboards - so stakeholders don’t just see data, they understand what matters.
Integrated into: Notion, Data Studio, PowerBI, and more
How We Build Systems That Scal
A Collaborative Process,
Built Around Your Operations
We don’t plug in automation - we architect it. Our process is designed to uncover the right opportunities, validate fast, and build for long-term impact.
Discovery & Opportunity Mapping
We dive into your current workflows, tools, and pain points - uncovering where AI and automation can deliver the highest leverage.
Outcome: ROI-backed roadmap aligned to business goals
Stack Planning & System Design
We architect a flexible system blueprint using best-fit tools, agents, and logic tailored to your use case not our preferences.
Outcome: Future-proof design, vendor-agnostic architecture
Prototype & Validate
We ship a focused v1 of your highest-priority use case - proving value, aligning with teams, and iterating fast.
Outcome: Early success and stakeholder buy-in
Full Development & Integration
From back-end logic to front-end touchpoints, we develop the full automation system and integrate it into your operational stack.
Outcome: Live, tested, and reliable automation running in production
Onboarding & Enablement
We train your team to manage, monitor, and evolve the system - no black boxes, no hand-holding required.
Outcome: Internal ownership and confidence
Optimization & Continuous Improvement
We track performance, gather feedback, and iterate as your operations evolve - turning your automation into a long-term advantage.
Outcome: Adaptive system that grows with your business
Industries We Build For
Built for Complexity - Across Sectors
From fast-scaling startups to process-heavy enterprises, we help teams automate intelligently across high-stakes operations.
Industries We Serve:
SaaS & Startups
GTM ops, onboarding, support
E-commerce
Order flows, inventory sync, returns
HR & Recruitment
Screening, ATS syncing, onboarding
Healthcare Admin
Scheduling, compliance workflows, patient intake
Logistics & Ops
Dispatch automation, inventory routing
EdTech
Testing, grading, learner onboarding
If your operations feel too complex for templates, you're in the right place.
Why Empiric Infotech
What Sets Empiric Infotech Apart
We build intelligent systems that match how your business actually works.
Our Approach:
ChatGPT-native automation
From decision logic to natural interfaces, built with AI at the core
100% custom workflows
No templates or shortcuts. Solutions are tailored to your operations.
Privacy-first
GDPR-ready, self-hosted options, secure by default architecture
Fast validation
Build-first mindset with pilot-ready delivery in weeks, not months
Founder-led communication
Direct access to decision makers - no handoffs, no corporate fluff
Post-launch partnership
Ongoing iteration, insights, and evolution as your business grows
Tools We Work With
Tool-Agnostic. Value-Aligned. Built to Last.
We work across the most powerful AI, automation, and backend platforms - but design the stack around your goals, not ours.
Our Approach:
AI & Language Models
Automation Platforms
AI Frameworks
Voice & Communication
Backend & Database
OpenAI
Claude
Gemini
Mistral
Meta LLaMA
Prefer open-source, enterprise-grade, or hybrid? We’ll build with what fits best.
Why Businesses Choose Empiric Infotech LLP?
Working with Empiric Infotech has been exceptional from start to finish. Their team is incredibly talented, highly responsive, and consistently delivers at a world-class level across UI/UX and back-end development. No matter the challenge or complexity we have brought to them, they have always found a solution. Having a development partner you can fully trust is invaluable, and I would highly recommend them to any company or founder looking for an elite development team.
Founder and CEO Roamate
We worked with Empiric Infotech to build a chatbot for our children’s theater project, and we’re so glad we did. The team was fast, responsive, and kept working until everything was perfect. The project was delivered on time, within budget, and the end result looks and works great. We’re truly grateful for their support
E-commerce Brand
I found in Empiric Infotech an excellent partner to build my blockchain platform. They are professional, knowledgeable, and supportive at every stage. Even after launch, we keep collaborating - and the results have always been wonderful
Founder Winupdraws
I was looking for a skilled software team to help me transform my prototype into a complete app. Empiric Infotech not only delivered exactly what I needed, but also added custom features, backend notifications, and guided me through publishing on both app stores. Their communication was smooth and reliable. I can gladly recommend them.
Founder and consultant at tak innovation
We needed support to strengthen our technical platform, and Empiric Infotech delivered exactly what we were looking for. The team was professional, responsive, and kept everything on track with both time and cost. As our company grows, we’re glad to have them as a trusted partner and would happily recommend their services.
Founder Skapasaga
Finding the right agency for our My Ayur app was challenging, but Empiric Infotech delivered exactly what we needed. Over past months, their expertise in FlutterFlow and MongoDB stood out, consistently delivering high-quality work. Professional, friendly, and reliable - a partner I would confidently recommend.
Founder and CEO Sresht Ayur
Working with Empiric Infotech has been exceptional from start to finish. Their team is incredibly talented, highly responsive, and consistently delivers at a world-class level across UI/UX and back-end development. No matter the challenge or complexity we have brought to them, they have always found a solution. Having a development partner you can fully trust is invaluable, and I would highly recommend them to any company or founder looking for an elite development team.
Charli SharpFounder and CEO Roamate
We worked with Empiric Infotech to build a chatbot for our children’s theater project, and we’re so glad we did. The team was fast, responsive, and kept working until everything was perfect. The project was delivered on time, within budget, and the end result looks and works great. We’re truly grateful for their support
Eva MesmanE-commerce Brand
I found in Empiric Infotech an excellent partner to build my blockchain platform. They are professional, knowledgeable, and supportive at every stage. Even after launch, we keep collaborating - and the results have always been wonderful
John FelipeFounder Winupdraws
I was looking for a skilled software team to help me transform my prototype into a complete app. Empiric Infotech not only delivered exactly what I needed, but also added custom features, backend notifications, and guided me through publishing on both app stores. Their communication was smooth and reliable. I can gladly recommend them.
Andrzej KarelFounder and consultant at tak innovation
We needed support to strengthen our technical platform, and Empiric Infotech delivered exactly what we were looking for. The team was professional, responsive, and kept everything on track with both time and cost. As our company grows, we’re glad to have them as a trusted partner and would happily recommend their services.
Fredrik HagenFounder Skapasaga
Finding the right agency for our My Ayur app was challenging, but Empiric Infotech delivered exactly what we needed. Over past months, their expertise in FlutterFlow and MongoDB stood out, consistently delivering high-quality work. Professional, friendly, and reliable - a partner I would confidently recommend.
Eshu MiddhaFounder and CEO Sresht Ayur
Compliance & Security
Automation Without Compromising Privacy or Control
What We Deliver:
GDPR-compliant data flows
Role-based access controls (RBAC)
Self-hosting available for all core services
Audit logging + data retention governance
Built for teams who need automation - but can’t afford risk.
Let’s Build the Smart System Your
Business Deserves
FAQs
Answers to Common Questions - From Founders, Ops Teams & Tech Leads
Frequently asked questions
It takes the repetitive work your team does by hand and builds automations that do it, with an AI model reading documents and drafting replies and a person approving what matters. Empiric Infotech does this through a remote dedicated engineer working in your own accounts: supplier bills into Xero or MYOB with ABN and GST checked, jobs and timesheets reconciled, enquiries routed in HubSpot or Salesforce. A senior team lead reviews every workflow before it runs on live data.
A flat monthly fee in AUD for a full-time engineer (160 to 172 hours), or an hourly rate for a defined job. Current rates are in the pricing section above. It is a vendor engagement, so superannuation, payroll tax and Fair Work obligations stay off your books, and platform seats and model usage stay on your own accounts at cost.
Three and a half hours inside a standard day, 2:00 to 5:30 PM AEST, and your engineer stays live until midnight AEST. The project manager is available from 12:00 noon AEST. Perth teams get 12:00 noon to 10:00 PM AWST. During daylight saving the window moves one hour later on AEDT.
One invoice a month in AUD, paid by BPAY, direct EFT or international wire. Empiric Infotech LLP is established outside Australia, so invoices are issued without GST and you self-assess under ATO rules. Hourly work is invoiced the same way, with a time report.
In writing, before access is granted. We treat the engineer's access as an overseas disclosure under APP 8, so access is least-privilege, testing uses masked or sample data where possible, and you get a note of what personal information each workflow touches. Personal information is trimmed before it reaches a model, and run logs make it quick to assess an incident under the Notifiable Data Breaches scheme.
Yes. Your engineer works inside your own cloud account, so workflows and data stay in the region you choose, such as AWS Sydney or Melbourne, Azure Australia East or Google Cloud Sydney. Where your policy requires it, model calls also go to an Australian region through Azure OpenAI or Amazon Bedrock.
Yes. Each workflow logs which steps are automated and which a person decides, so you can describe substantially automated decisions in your privacy policy, as the transparency rules require from December 2026. Decisions that significantly affect a customer or an employee stop for a person by default.
Xero, MYOB and QuickBooks for accounts; HubSpot and Salesforce for sales; ServiceM8 and simPRO for field jobs; Deputy and Employment Hero for rosters and people; Microsoft 365, Google Workspace and Slack. We build on n8n, Make or Zapier when a workflow platform fits, and in Python or Node.js when the process needs code.
You do, fully. The NDA and IP assignment are signed first, and every workflow lives in your own platform account and cloud. If you stop, with seven days' notice, the automations keep running where they are.
Yes. Architecture CRM, which brings Google and Microsoft email, calendars and contacts into one workspace for an Australian business, was built by a single dedicated developer, and Acceleread, a speed-reading app in 24 languages, by a two-developer team. Typical Australian engagements run 6 to 18 months.
GET A QUOTE NOW
Tell us the manual work eating your team's hours and the systems involved, and we'll send back the automations we'd build first and an estimate for both hourly and monthly billing.
