Front-end
Back-end
Full Stack Developer
Mobile
Other
Company
Contact Us
Voice solutions designed to assist your team - not replace their role.
Voice AI Agency For UK and European Teams A Remote Dedicated Developer
A remote dedicated developer who builds and runs your AI phone agents across five to seven hours of your working day: multilingual receptionists and booking lines, outbound calls within PECR and national rules, the AI disclosure the EU AI Act expects, and recordings kept in your EU region under a DPA. Invoiced monthly in EUR.
AI Voice Agents From Empiric Infotech LLP
Empiric Infotech LLP works as a voice AI agency for teams in the UK, Ireland, Germany, the Netherlands, France, Spain and the Nordics: a remote dedicated developer builds your AI phone agents in your own telephony and cloud accounts and keeps improving them from real calls. Your developer overlaps 9:00 AM to 3:00 PM BST with UK teams and 9:00 AM to 4:00 PM CEST with Central Europe, so you can listen to test calls together and agree changes the same day. European calls come with obligations the build has to meet. The EU AI Act requires that callers know they are speaking to an AI system. Under GDPR, a call recording is personal data with a lawful basis, a retention period and access rights. In the UK, PECR governs marketing calls, and in Germany consumer marketing calls need prior consent. Many EU countries ask for proof of address before a carrier will issue a local number. And callers expect their own language. We sign a DPA with Standard Contractual Clauses for EU data and the UK Addendum for UK data before any access, keep recordings and transcripts in the EU or UK region you choose, and a senior team lead reviews and tests every release.
What our voice AI agency delivers for UK and European teams
Phone agents that speak your callers' languages, follow European calling rules and keep their data in Europe.
Receptionists that switch language
Inbound agents that greet in your main language and switch to English, German, French, Dutch, Spanish or Italian when the caller does, with natural voices per language and booking flows tested separately in each.
The AI disclosure and consent at the start
A short opening that tells callers they are speaking to an AI system, as the EU AI Act requires, explains the recording and offers a person, with the wording adjusted per country and logged for each call.
Outbound within PECR and national rules
Reminder and follow-up calls to people who agreed to them, with consent records, TPS and CTPS screening for UK numbers and a stricter consent check for German consumers, so outbound stays to calls your customers asked for.
Local numbers and European phone systems
Geographic and mobile numbers in your markets, with the address documents many EU regulators require handled in Twilio or Vonage, and transfers into Microsoft Teams Phone, Aircall, sipgate, RingCentral or 8x8 so a person picks up with the summary on screen.
Recordings and transcripts under GDPR
Recordings, transcripts and call logs in your EU or UK cloud region, retention periods applied automatically, personal data masked in analytics, and a way for your team to find and delete one caller's recordings when they ask.
The CRMs and helpdesks European teams use
Two-way updates to HubSpot, Pipedrive, Salesforce or Microsoft Dynamics 365, bookings in your scheduler or practice system, and tickets in Zendesk or Freshdesk, so each call leaves a record your team can act on.
How a UK or European voice AI engagement starts
Paperwork and numbers first, then a working agent on a test line within the week.
A call in your working day
Thirty minutes on UK or Central European time. We cover the calls you want handled, the countries and languages, your phone system and how call recordings are handled today.
Scope, DPA and a number plan
Within 24 hours: the first call flows, the voice stack per language, the numbers you need and their documents, and an introduction to one developer who fits. The NDA, IP assignment and a DPA with Standard Contractual Clauses, plus the UK Addendum for UK clients, come before any access.
A 7-day risk-free trial
Your developer starts within 48 hours and joins your standups live. By day 7 your priority flow answers a test number in your main language and transfers to your team, and you decide, with your money back if it is not a fit.
Monthly in EUR
One EUR invoice a month with the VAT reverse charge, a senior team lead reviewing each release, and seven days' notice to stop. Add a developer when you add a language or a country.
Voice AI agent pricing for UK and European teams
Invoiced in EUR with the VAT reverse charge, under a signed DPA. The monthly plan is a developer working full time on your voice agents for 160 to 172 hours, billed monthly upfront, with a 7-day risk-free trial. The hourly plan suits one contained job, such as a new language, a consent review or a number migration. Voice AI work is billed hourly above our standard rate because real-time tuning across languages is specialist work; the monthly rate matches every other dedicated developer. Telephony, speech and model usage runs on your own accounts in your chosen region, at cost.
Hourly plan
- Booked hours with a voice AI developer
- Fits a new language, a consent review or a number migration
- Tracked to the minute, with a weekly listen-through of test calls
- Your telephony account and your EU cloud region
- EUR invoice with the VAT reverse charge
Monthly plan
- A full-time developer for 160 to 172 hours a month
- Five to seven live hours with UK and EU teams
- New flows, languages and countries as you expand
- DPA with Standard Contractual Clauses and the UK Addendum from day zero
- 7-day risk-free trial, seven days' notice
Dedicated team
- Several developers plus a senior team lead who reviews and tests every release
- One developer per language group or country if volume needs it
- A designer for the call dashboard
- New developers start within 48 hours at the same monthly rate
The first 90 days of a voice agent with a UK or European team
Most of it happens live across a long shared working day.
- Week 1
DPA, numbers and a test-line agent
DPA and SCCs signed (plus the UK Addendum for UK teams), numbers ordered with their documents, the voice stack chosen for your main language, and the priority flow answering a test line with the AI disclosure and a transfer to your team. Day 7 is the trial decision.
- Month 1
Live in one country
The agent takes real calls on your number with recording notices, bookings, CRM updates and transfers into your phone system, and your DPO receives the processing record and the sub-processor list.
- Month 2
A second language and consented outbound
A second language with its own test calls, reminder or follow-up calls to people who agreed to them, TPS screening for UK numbers, and caller data requests tested end to end.
- Month 3
The next country
Numbers and calling rules for the next market, latency tuned per language, a review of cost per call, and the next quarter planned with your team.
A dedicated voice AI developer vs a European voice agency, a platform you configure, or an in-house hire
| Empiric Infotech (remote dedicated developer) | Voice AI agency (setup fee and retainer) | Voice platform you configure | In-house hire in the UK or EU | |
|---|---|---|---|---|
| Languages | Each language tuned and tested on its own calls | Quoted per language | Whatever the platform's voices support | As far as your team's languages go |
| AI Act disclosure and recording notices | Built into every call opening, per country | Depends on the agency | Your configuration | Yours to design |
| PECR and national calling rules | Consent records, TPS and CTPS screening, stricter checks where national law demands them | Depends on the agency | Your responsibility | Your responsibility |
| Where recordings live | Your EU or UK region under a DPA with Standard Contractual Clauses (UK Addendum for UK data) | Often the agency's or platform's storage | The platform's regions | Your infrastructure |
| Numbers in each country | Ordered in your own account, documents handled | Often held in the agency's account | Bought through the platform | Your telecoms team |
| Time to start | 48 hours | Days to weeks | Hours to set up, weeks to production | Months: the search, then a notice period that is often one to three months |
| Invoicing | One EUR invoice a month; VAT reverse charge | Setup plus monthly or per-minute fees | Subscription plus usage | Payroll and employer contributions |
The comparison describes how each option usually works, not any one provider. Telephony, speech and model costs apply in every option; with us they run on your own accounts.
Working hours and overlap with UK and European time
Our team works 09:30 AM - 07:30 PM IST and a project manager is on call 07:30 AM - 11:00 PM IST, Monday to Friday. Here is exactly when that lands for clients in the US, Europe and Australia, your region first.
UK & Ireland (London, Dublin) - full team online 5:00 AM - 3:00 PM, project manager 3:00 AM - 6:30 PM.Most of your working day overlaps ours - live standups, pair-coding and same-hour replies.
Central Europe (Berlin, Paris, Amsterdam, Madrid) - full team online 6:00 AM - 4:00 PM, project manager 4:00 AM - 7:30 PM.Most of your working day overlaps ours - live standups, pair-coding and same-hour replies.
US Eastern (New York, Boston, Atlanta) - full team online 12:00 AM - 10:00 AM, project manager 10:00 PM - 1:30 PM (next day).
US Pacific (Los Angeles, San Francisco, Seattle) - full team online 9:00 PM - 7:00 AM (next day), project manager 7:00 PM - 10:30 AM (next day).
Australia East (Sydney, Melbourne, Brisbane) - full team online 3:00 PM - 1:00 AM (next day), project manager 1:00 PM - 4:30 AM (next day).
Want it to the half-hour in your own time? Slide through your day and book a slot below.
Why UK and European teams use a dedicated developer for voice AI
A voice agent that works in one language and one country is the easy part. The work that follows is a second language with different phrasing, a second country with different numbers and calling rules, and a steady stream of fixes from real recordings. A dedicated developer carries that knowledge from one country to the next instead of starting each as a new project.
With five to seven hours of overlap, you can listen to test calls together in the morning, agree the wording of a disclosure with your DPO before lunch and have the change on a test line the same afternoon. Teams across London, Dublin, Berlin and Amsterdam work with the developer as they would with an in-house engineer, without the hiring cycle or a notice period.
Your numbers, recordings and code stay in your accounts, in the region you choose, under a DPA with Standard Contractual Clauses, with the UK Addendum covering UK data. You can stop with seven days' notice and keep everything running.
Recent AI, real-time, and product work
Vedu: text-to-speech in an AI language app
An AI-powered German learning app with text-to-speech and thousands of AI-generated images, built for a client in Germany by a two-developer Empiric Infotech team. Speech output and language quality are the same concerns a multilingual voice agent raises.
Read case studyLaughly: guided wellness sessions
An emotional wellness app built around guided laughter sessions, laughter meditations and mood tracking, built for a client in Switzerland by a two-developer Empiric Infotech team.
Read case studyMarketPlace Monitor: real-time alerts at scale
A UK subscription product that monitors marketplaces in real time and sends push alerts, built by a four-developer Empiric Infotech team, with the kind of real-time pipeline a phone agent's integrations also depend on.
Read case studyWho We Help:
For Teams Who Want Voice Automation That Actually
Works
We work with CX, ops, and product leaders who are tired of clunky IVRs and want scalable voice solutions that feel natural and deliver value.
This Is for You If:
You're stuck with outdated IVR systems that frustrate users
Your support or onboarding team is overwhelmed by repetitive voice queries
You want to extend LLM-powered intelligence into your phone or WhatsApp workflows
You need voice experiences that speak multiple languages and understand context
You're looking for scalable, privacy-respecting solutions that integrate with your stack
What We Do
We Build AI Agents Human-Like Voice Interfaces That Scale
From design to deployment, we build voice agents that understand, respond, and act - just like a skilled team member would.
What We Build:
Voice IVRs that go beyond routing - they resolve
Multilingual AI agents for WhatsApp, phone, and apps
Smart appointment scheduling, lead qualification, and onboarding
Voice-first support agents that handle FAQs, triage, and follow-ups
Real-time voice-to-CRM updates, call summaries, and escalations
Tools & Platforms We Use:
We’re platform-agnostic - if it can be automated, we’ll make it happen.
Where AI Agents Make a Measurable Impact
Sales & Lead Response
Instant replies, qualification, calendar booking - without human delay
Built with: n8n, Make, Zapier, and custom API orchestration
Customer Support
Triage queries, update CRMs, generate tickets, escalate intelligently
Powered by: Chat-GPT, LangChain, OpenAI, Gemini
Voice IVR Agents
Smart, conversational IVRs that solve, not just redirect
Tech behind the scenes: OCR, LLMs, vector search, Pinecone
Internal Operations
Generate reports, clean data, run daily workflows on command
Built using: Twilio, Vapi, Retell AI, Telegram, OpenAI
Knowledge Retrieval
Instantly surface SOPs, docs, and product info with citations
Integrated into: Notion, Data Studio, PowerBI, and more
Our Step-by-Step Process for AI Agent Development at Scale
A Systematic Process to
Launch Voice AI That Works
We don’t just deploy tools - we build voice systems that reflect your operations, logic, and goals.
Discovery & Voice Opportunity Mapping
Identify where voice fits best in your user or ops journey
Outcome: A clear, ROI-driven roadmap for voice integration aligned with your business goals
Stack Planning & Agent Design
Architect the right mix of LLMs, telephony, and logic flows
Outcome: A flexible, future-ready voice agent blueprint with no platform lock-in
Voice Prototype & Validation
Build and test a pilot voice agent on real calls
Outcome: Quick wins and stakeholder buy-in through targeted POCs
Full Development & Integration
Deploy across channels and integrate with CRMs, databases, or APIs
Outcome: Fully functional, end-to-end voice automations in your live environment
Training & Handover
Enable your team to monitor, train, and improve the agent
Outcome: Complete ownership and an empowered internal team ready to manage your voice agent
Optimization & Iteration
Improve accuracy, add languages, and scale into new flows
Outcome: Continuous performance improvements and expanded capabilities across your voice ecosystem
Industries We Serve
Voice Agents for Any Industry - Built to Scale
We tailor voice interfaces to your sector’s unique needs, regulations, and user flows.
Industries We Serve:
SaaS & Startups
Voice onboarding, support, internal ops
E-commerce
Order updates, returns, product discovery
HR & Recruitment
Candidate screening, interview scheduling
Healthcare
Appointment scheduling, patient intake, reminders
Logistics
Dispatch updates, delivery confirmations
Travel
Booking updates, itinerary changes, support
If your operations feel too complex for templates, you're in the right place.
Why Empiric Infotech for Voice Agents
Why TeamsTrust Empiric Infotech for Voice AI
We combine technical depth with product thinking - so your voice agents actually drive business impact.
Our Approach:
Voice-first UX: Context-aware, human-like conversations
Our voice agents pull in real-time data from your systems to drive natural, context-rich dialogues that feel truly human.
Multi-channel delivery: WhatsApp, phone, app, web
Deploy a single voice agent across all touchpoints-calls, chat apps, mobile/web interfaces-while keeping a unified conversational brain.
Self-hosting & compliance options for full control
Run your voice agents on-prem or in your VPC, with built-in privacy controls and audit logs to meet any regulatory or security requirement.
Fast, pilot-first delivery with tangible ROI
Get a live voice pilot in days, test with real customers or agents, and track hard metrics-revenue lift, handle time reduction, satisfaction scores.
Post-launch support & iteration
Continuous monitoring, fine-tuning, and language expansion so your voice agent keeps improving and scales with your business needs.
Analytics & Insights Dashboard
Real-time call analytics, sentiment tracking, and performance metrics to empower data-driven optimizations of your voice agents.
Tools We Integrate - Built Around Your Stack, Not Ours
Agnostic. Conversation-First Aligned to Your Stack.
We architect AI agents as the central intelligence in your ecosystem, plugging into your existing data sources, APIs, and workflows. Open-source models, enterprise platforms or a hybrid stack: our solutions adapt to your tech environment and deliver one unified, scalable system built around the tools you already use.
What We Work With:
AI & Language Models
Automation Platforms
AI Frameworks
Voice & Communication
Backend & Database
OpenAI
Claude
Gemini
Mistral
Meta LLaMA
We’ll design a setup that fits your compliance and control needs.
Why Businesses Choose Empiric Infotech LLP?
Working with Empiric Infotech has been exceptional from start to finish. Their team is incredibly talented, highly responsive, and consistently delivers at a world-class level across UI/UX and back-end development. No matter the challenge or complexity we have brought to them, they have always found a solution. Having a development partner you can fully trust is invaluable, and I would highly recommend them to any company or founder looking for an elite development team.
Founder and CEO Roamate
We worked with Empiric Infotech to build a chatbot for our children’s theater project, and we’re so glad we did. The team was fast, responsive, and kept working until everything was perfect. The project was delivered on time, within budget, and the end result looks and works great. We’re truly grateful for their support
E-commerce Brand
I found in Empiric Infotech an excellent partner to build my blockchain platform. They are professional, knowledgeable, and supportive at every stage. Even after launch, we keep collaborating - and the results have always been wonderful
Founder Winupdraws
I was looking for a skilled software team to help me transform my prototype into a complete app. Empiric Infotech not only delivered exactly what I needed, but also added custom features, backend notifications, and guided me through publishing on both app stores. Their communication was smooth and reliable. I can gladly recommend them.
Founder and consultant at tak innovation
We needed support to strengthen our technical platform, and Empiric Infotech delivered exactly what we were looking for. The team was professional, responsive, and kept everything on track with both time and cost. As our company grows, we’re glad to have them as a trusted partner and would happily recommend their services.
Founder Skapasaga
Finding the right agency for our My Ayur app was challenging, but Empiric Infotech delivered exactly what we needed. Over past months, their expertise in FlutterFlow and MongoDB stood out, consistently delivering high-quality work. Professional, friendly, and reliable - a partner I would confidently recommend.
Founder and CEO Sresht Ayur
Working with Empiric Infotech has been exceptional from start to finish. Their team is incredibly talented, highly responsive, and consistently delivers at a world-class level across UI/UX and back-end development. No matter the challenge or complexity we have brought to them, they have always found a solution. Having a development partner you can fully trust is invaluable, and I would highly recommend them to any company or founder looking for an elite development team.
Charli SharpFounder and CEO Roamate
We worked with Empiric Infotech to build a chatbot for our children’s theater project, and we’re so glad we did. The team was fast, responsive, and kept working until everything was perfect. The project was delivered on time, within budget, and the end result looks and works great. We’re truly grateful for their support
Eva MesmanE-commerce Brand
I found in Empiric Infotech an excellent partner to build my blockchain platform. They are professional, knowledgeable, and supportive at every stage. Even after launch, we keep collaborating - and the results have always been wonderful
John FelipeFounder Winupdraws
I was looking for a skilled software team to help me transform my prototype into a complete app. Empiric Infotech not only delivered exactly what I needed, but also added custom features, backend notifications, and guided me through publishing on both app stores. Their communication was smooth and reliable. I can gladly recommend them.
Andrzej KarelFounder and consultant at tak innovation
We needed support to strengthen our technical platform, and Empiric Infotech delivered exactly what we were looking for. The team was professional, responsive, and kept everything on track with both time and cost. As our company grows, we’re glad to have them as a trusted partner and would happily recommend their services.
Fredrik HagenFounder Skapasaga
Finding the right agency for our My Ayur app was challenging, but Empiric Infotech delivered exactly what we needed. Over past months, their expertise in FlutterFlow and MongoDB stood out, consistently delivering high-quality work. Professional, friendly, and reliable - a partner I would confidently recommend.
Eshu MiddhaFounder and CEO Sresht Ayur
Compliance & Security
Voice Automation with Enterprise-Grade Security
What We Deliver:
GDPR-compliant voice data handling
Self-hosted options for LLMs and voice platforms
RBAC, call logging, and secure integrations
Configurable data retention policies
Built for teams that need voice AI - without compromising control.
Let’s Build the Smart System Your
Business Deserves
FAQs
Answers to Common Questions - From Founders, Ops Teams & Tech Leads
Frequently asked questions
It builds and runs AI phone agents that answer and place calls in your callers' languages: receptionists, booking lines, after-hours cover and consented reminders. Empiric Infotech does it through a remote dedicated developer working in your own telephony and cloud accounts, with a senior team lead reviewing and testing every release.
A flat monthly fee per dedicated developer, invoiced in EUR, or an hourly rate for a contained job; current rates are in the pricing section above. Telephony, speech and model usage runs on your own accounts at cost, and recruitment fees and employer contributions stay off your books.
Yes. Callers must be informed that they are interacting with an AI system unless it is obvious, so every agent we build opens with a short disclosure, adjusted per language and country, and offers a person on request.
Yes, when recordings and transcripts are handled as personal data, which is how we build it. Callers hear a recording notice, recordings and transcripts stay in your EU or UK region under the retention period you set, and your team can find and delete one caller's data on request. We sign a DPA with Standard Contractual Clauses for EU transfers and the UK Addendum for UK transfers before any access.
Yes, for calls people have agreed to receive. We build outbound for reminders, follow-ups and renewals with a consent record behind each number, screen UK numbers against the TPS and CTPS, show a valid caller ID, and apply stricter consent checks for countries such as Germany.
English, German, French, Dutch, Spanish and Italian are the usual set, with Nordic languages where speech quality tests well for your use case. Each language gets its own voice, its own test calls and its own booking flow before it goes live.
Five to seven hours a day: 9:00 AM to 3:00 PM BST for UK and Irish teams and 9:00 AM to 4:00 PM CEST for Central Europe, one hour less in winter. The project manager covers your whole working day.
One invoice a month in EUR, paid by SEPA transfer, wire or card. Empiric Infotech LLP invoices from India, so VAT is handled through the reverse charge on your side.
Yes. It can answer your existing numbers through call forwarding or SIP, or new local numbers in your own Twilio or Vonage account, and it transfers to Microsoft Teams Phone, Aircall, sipgate, RingCentral or 8x8 with a summary of the call.
Yes. Vedu, an AI-powered German learning app with text-to-speech, was built for a client in Germany by a two-developer team, Laughly, a wellness app, for a client in Switzerland, and MarketPlace Monitor, a real-time subscription product, for a UK client by a four-developer team.
GET A QUOTE NOW
Tell us about your challenges, and we’ll come up with a viable solution!
